We gladly accept returns and exchanges. Contact us within 7 days of delivery, ship items back within 14 days of delivery
We do not accept cancellations:
But please contact us if you have any problems with your orders
The following items can not be returned:
Because of the nature of these items, unless they arrive damaged or defective, We can not accept returns for;
Custom or personalized orders
Intimate items (for health / hygiene reasons)
Items on sale
Conditions of Return:
Buyers are responsible for return shipping costs. If the items in not returned in its original condition, the buyer is responsible for any loss in value.
Shipping is free within the United States via USPS.
Express shipping is available for and additional cost to the buyer.
We ship worldwide
International shipping and duties are paid for by the buyer
How do I return an item?
Please determine which category the item you'd like to return falls under and see the below guidelines.
In-Stock Items Purchased at Regular Price: Are eligible to return for exchange, or in-store store credit within 14 business days of receipt.
Sale, Discounted, or Reduced Price Items: Are final sale and not eligible for return or exchange.
Custom and Made To Order Items: Are final sale and not eligible for return or exchange.
Fabric Orders: Are final sale and not eligible for return or exchange.
We'll process your return as soon as we receive your return for the purchase amount minus the original shipping charges. Please note it may take up to 3 business days for our team to process your return credit. Credit is processed in the form of Store Credit. This can be used toward an exchange, or a new order. Store Credit never expires.
When you return your purchase to Tawni Haynes Apparel, within the allotted time period, you will receive store credit for the amount of the product, minus shipping cost.
WE ISSUE STORE CREDIT ONLY. WE DO NOT ISSUE REFUNDS
Items that qualify for return must be unworn, free from any stain(s) or odor, and in the original condition with tags attached.
We reserve the right to inspect items upon their return to us.
We monitor returns for any suspected abuse of our policy.
Here’s how to Return or Exchange your item(s)
Contact our Support team: firstname.lastname@example.org
Privacy & Safety
Zaharah Creations operates the Zaharah Creations website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Zaharah Creations website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
As a slow production company, we are still deciding on how to complete wholesale orders. please email us to inquire at email@example.com
Credit / Debit Cards